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Support & Contact Center

Direct technical assistance, deliverability guidance, and enterprise account management from the Centimailer team.

Send Us a Message

Our engineering and deliverability specialists respond according to your plan's SLA.

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Your message has been received. Our team will review your inquiry and follow up at the provided email address.

FASTEST RESPONSE

For active account holders: open a support ticket directly inside your dashboard to track conversations and live status.

Open Dashboard Tickets →

Assistance with SPF, DKIM, DMARC DNS records, inbox placement optimization, and domain warm-up best practices.

Inquiries regarding cryptocurrency invoice confirmations, custom sending quotas (500k+ emails/mo), or enterprise terms.

billing@centimailer.com

Report unacceptable use, phishing attempts, spam complaints, or potential policy violations for immediate review.

abuse@centimailer.com

Account Plan	Support Channels	Target First-Response SLA
Free Tier	Dashboard Tickets & Documentation	24–48 hours
Starter Plan	Priority Dashboard Tickets & Email	Within 12 hours
Pro Plan ★	High-Priority Tickets & Deliverability Audit	Priority Within 12 hours
Agency Plan	Express Escalated Tickets & Dedicated Queue Monitoring	Express Within 4 hours